The service manager at the dealership gave Gary the bad news. It would be 4 or 5 hours before his car was ready. He decided to kill the time at the mall instead of hanging around the dealership. It was close by and the day was pleasant, so Gary didn't mind the walk. He could think of a better way to spend a rare Monday away from the office, but it was still better than being cooped up in the little cube at work, that seemed to get smaller and smaller as the week went on.